eGrowth Partners Client Agreement
These terms of services apply equally to services purchased from eGrowth Partners and our sister company High Touch Smiles.
By reading this document and paying our fee, you agree that you understand our terms of service and will abide by them.
We do everything in our power to reinstate our clients and to fix their problems. We will write multiple appeals and try multiple avenues to get you the result you want. When we have exhausted all our resources, we will inform you by email and stop work. You understand and agree that you are not due a refund at this point and that we are paid for our time and expertise on your case.
We respect our client’s confidentiality. We recognize that we have access to private account information, and we take steps to protect your account and your information including but not limited to:
When working inside a client account we take the following precautions:
Our consultants regularly discuss client cases among themselves to brainstorm and find best solutions. You agree that this is not a breach of confidence.
Members of our company are interviewed frequently, speak at conferences, write books and blogs, and participate in social media. We do not disclose the names of our clients without written permission. We will, however, use situations to help explain how Amazon works. We take pains to change minor details like gender, dates, categories, etc., so that no specific client can be identified from our examples. We often will mix several client situations together to make our point.
You agree that this is not a breach of confidentiality.
Because client situations are similar – many sellers are taken down for inauthentic complaints, for example – you may think that we are talking about you. Most likely we are not. We are happy to talk with you about how we discuss client situations. Please direct any questions about confidentiality to: [email protected]
All sales are final after work has begun