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Customer Service

CUSTOMER SERVICE

CUSTOMER SERVICE WITH A SMILE

Our cheerful team will make your customers happy!  We work from approved scripts and with your fulfillment or internal customer service team (for Merchant fulfilled sellers) to refund buyers, send out replacements, track packages and more.  Sell on multiple platforms and channels?  Your own website? No problem!

Our High Touch Smiles division will make sure you are compliant with Amazon’s rules.  We are familiar with many helpdesk programs and have experience managing a wide range of buyer inquiries.

Need weekend coverage? No problem!

Need extended workdays? No problem!

For a fraction of the cost of a US-based team, you can have our professional team.

Learn more about our team.