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Get Back to Selling Fast!
Our reinstatement support services get you back to selling as quickly as possible!
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HIRE OUR AMAZON TRAINED VAs
[/vc_column_text][vc_column_text css=”.vc_custom_1599428600753{margin-top: 20px !important;}”]Our High Touch Smiles™ division provides full-time employee support services for a wide range of eCommerce businesses. Get all of the benefits of outsourcing your employees with none of the hassle. They:
Are fully trained by the best Amazon consulting firm in the business using our proprietary, in-depth training program that we’ve used to train more than 100 of our own team members for years
Will keep your account fully compliant with Amazon’s fast-changing policies and terms of service
Understand Seller Central from Day 1 and are capable of managing all your day-to-day Amazon account maintenance and monitoring issues.
Handle any function in your company that can be accomplished with a computer and internet.
Take care of phone and online customer service for our clients on all their eCommerce platforms, not just Amazon.
Make “customer wellness checks,” take orders and make appointments for you
Call your potential suppliers for research or to set appointments
Act like any other member of your company, interacting with your team via Slack, Zoom, phone or your proprietary system.
Use our computers, on-site diesel generators, back-up high-speed internet services, VPNs, basic software and more so you don’t have to buy and maintain equipment
Are hired and trained by us with personnel issues handled by us so you can spend your time on your business
Work YOUR hours
Have access to eGrowth Partners’ consultants when needed for tricky Amazon issues, and you’ll get discounted rates on consultations and reinstatements if you need them
ABOUT OUR TEAM
Train us once and you’ll never have to train us again. We capture your processes and tasks and train your future employees for you
On-site supervision means your workers are productive and can get help from our 30+ other analysts and team members in the same location for most Amazon questions
Our workers have college degrees. Many were previously teachers, nurses, and even Amazon Seller Support workers
Clear English speakers with strong speaking and writing skills
Not happy with your worker? We’ll find and train another one. Your satisfaction guaranteed!
For a fraction of the cost of a US-based worker you can have a polite, hardworking full-time employee with advanced Amazon training from Day 1.
SERVICES
Phone and email customer support – Our polite, friendly team will reflect well on your company
Supplier and inventory research – Set your criteria and we’ll do the work
Outbound calls to customers for repeat orders – Wellness checks and order taking
Appointment setting with suppliers – Save hours of your time preparing for trade shows or setting up Zoom calls
Advanced sales and compliance reports – understand your profits and account risks
Negative feedback removal – keep your metrics high
Return and refund management – get all that Amazon owes you
Need a highly specialized skillset like SEO, social media, marketing or bookkeeping? Just ask!
